Ford customers forced to wait for their Takata airbag repairs

Think about this for a second: Your auto manufacturer notifies you that a serious defect in your vehicle could kill you at any moment. In fact, driving your vehicle is akin to Russian Roulette. Every time you get behind the wheel, you run the risk of death. Next, the manufacturer says that they will fix your car for free -- you'll just have to wait a few weeks for the repair, and in the meantime, they won't give you a loaner vehicle. You're forced to drive your potentially deadly automobile until the dealer can fix it.

This circumstance might sound unreal, but it's exactly what has happened with many Ford automobiles that contain the deadly Takata Airbag inflators. The recalled 2006 Ford Ranger, in particular, is especially at risk of having a deadly airbag explosion. In fact, Ford even told vehicle owners that they should avoid driving the vehicle to the dealership because of the risk of an airbag explosion.

On its website, Ford says, "Parts are available now, and dealers are prepared to get vehicles directly from customers, make permanent repairs that will resolve the safety risk and provide a free interim loaner vehicle, if necessary."

This all sounds great, but the reality is a different story. Many customers who have contacted their Ford dealerships have been told that the replacement parts for the 2006 Ford Rangers have yet to arrive. Furthermore, customers are being told that the dealership doesn't have a promised interim loaner vehicle that they can use to stay safe while they wait for the part.

Hopefully, no one will get hurt because of the way Ford has handled this recall, but only time will tell. If you've been hurt -- or if you know someone who has suffered injury or death -- because of a ticking Takata timebomb, you may want to investigate your legal rights and options. Sufficient evidence could exist for you or your loved to pursue a successful claim to recoup financial damages resulting from these defective Takata Airbags.

Source: Consumer Affairs, "Ford to customers: Your airbag may kill you, now please wait for the repair," Amy Martyn, Jan. 19, 2018

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